Refunds, Returns & Shipping

STANDARD

COUNTRY EXPECTED SHIPPING TIME COST
UK 2-3 BUSINESS DAYS FREE!
USA 7-10 BUSINESS DAYS £9.99
AUSTRALIA
7-10 BUSINESS DAYS
£9.99
CANADA
7-10 BUSINESS DAYS
£9.99
MIDDLE EAST
7-10 BUSINESS DAYS
£9.99
REST OF THE WORLD
7-10 BUSINESS DAYS
£9.99

EXPRESS SHIPPING

COUNTRY EXPECTED SHIPPING TIME COST
UK: 1-2 BUSINESS DAYS £9.99
INTERNATIONAL: 2-3 BUSINESS DAYS £23

*Express shipping is available worldwide to any country in which you order from. Please allow three business days for international express shipping.

NOTE: Kindly allow up to 14 business days for international standard shipping for the order to arrive. We deliver anywhere in the world internationally!

RETURNS

If you receive a damaged or broken product, we will happily replace them within 30 days of purchase, please see Terms and Conditions and refer to Product Faults/Manufacturers Defects. Contact info@silkandbubble.com and our team will inform you of the process of sending damaged products back to our distribution centre. Once we have received your return we will process your replacement.

REFUND POLICY

We offer a 100% money back guarantee for requests within 14 days of receiving your goods. You have another 14 days to return the goods once you’ve notified our team at info@silkandbubble.com. Used and opened products will not qualify for any refund. Refunds can take up to 14 working days from receiving our product back.